HOW DO I CUSTOMIZE MY ITEMS?
Each item has a complete description and drop-downs for you to choose your customizations. We will work with you to create a unique custom item. We love custom orders!
HOW DO I ADD PERSONALIZATION TO MY ITEMS?
If you are purchasing a product that includes personalization with names, initials, dates, etc. please note this in the “customization” box on the listing when adding the item to your cart.
I ORDERED AN ITEM AS A GIFT, CAN YOU INCLUDE A NOTE?
Yes! We love celebrating life’s special events and would be happy to hand write a note and include with your package!
Please leave your request/details upon checkout.
WHEN WILL I RECEIVE MY PRODUCT?
All of our products are hand made by myself so please allow time for your order to be created. This does not include weekends or holidays. Unless we contact you, you can expect your item to ship in the time frame given on each item’s description. If you are unsure of timing, please contact us before ordering. For additional fee we can rush produce an item which you will be given the option when adding an item to your shopping cart. You will be given shipping options upon checkout.
CAN I RETURN MY ITEM?
All sales are final. Please read the items description COMPLETELY before checking out. Refunds will ONLY be made if your item does not reflect the requests made by customizing. Items CANNOT be returned for color variances. Please refer to our store polices before ordering for full disclosure.
Contact us if you have any problems with your product.
MY ITEM WAS DAMAGED IN SHIPMENT ~ NOW WHAT?
If you choose to add insurance to your item at checkout, please send us a note at amy@astylishdesign and include a description of the damage and images so that we can start an insurance claim for the item. You can choose to have a replacement or a refund IF you chose to insure the item * please read thru store policy for full disclosure and your options
I’M CONCERNED ABOUT COLORS/QUALITY ~ DO YOU OFFER SAMPLES?
Yes! We are happy to sell a sample of any item we offer such as: paint, ribbon, flowers, fabric and more. Just shoot us an email here
CAN I CHOOSE MY OWN FABRIC FOR YOUR TEXTILE ITEMS?
We do offer custom fabric shopping as an option for some of our textile items. There is an additional charge which you will find a drop down for this option on the item page. If you choose this option, you will be sent a questionnaire to fill out so we can match your style with colors/prints. 3 options will be give to you to choose from. If you already have a fabric let us know! We would be happy to work with it!
ARE YOUR POTTERY MUGS DISHWASHER SAFE?
Yes, our mugs are dishwasher safe. Expect gradual fading over time. Hand-washing is always best!
ARE YOUR TEXTILES WASHABLE?
You will receive washing instructions with textile products.
DO YOU CARRY ITEMS THAT ARE READY TO SHIP?
YES! These items will be stated as “ready to ship”. *Please note, no changes can be made to that item. Please allow up to 48 business hours for us to pull that item for shipment.